Why I Quit Smoking...

Nope. It's not another New Year's Resolution. I am quitting. I decided to quit simply because I'm having a hard time breathing and I palpitate more often than usual. I'm always catching my breath and my allergic rhinitis is getting worst everyday. My skin is getting duller and duller, acne breakout, oily skin and wrinkles galore! I am not vain, but whenever I look at myself in the mirror, I am bothered.

I'm thankful to my ever supportive partner who also decided to quit and live a healthy lifestyle. Now, we're beginning our own version of cleansing diet, we sleep early, take our daily dose of Vitamins C and E. (I signed up at GNC for a special discount)

I just hope that everything will work out fine.

Award!

CCAS Awards night at the Ritz Carlton Hotel. I won the Bronze award for the Customer Service Professional Of the Year (Under 100 Seats).

33 Seconds

“33 seconds. My happiest moment today, getting to hear your voice, the closest I can get to being with you. I can now rest happily and sleep soundly. Looking forward for tomorrow when I’ll be with you again.”

I broke into tears after I read his SMS. I’m missing him more and more each day. How I wish I can hug him that very moment.

We just need to hear each other’s voice to keep us strong everyday. That’s enough for us, that’s the best we can get, for now.

33 seconds may be very short. But for us, it means a lot. He said it really helps when he get to talk to me. It seems like I'm just beside him. He don't mind spending on phone calls, what matters is, we can both hear each other say, "I love you". I told him to hold on and be strong, we will be together in no time. Just be patient.

I know he'll be reading this.

I want you to know, I really appreciate your effort. Thank you for your undying love and support. You are God's greatest gift to me. You are my strength and my life. I love you so much. I will never get tired of loving you. Never.

The Winner Takes It All!

“Winning is not everything, but the effort to win is." - Zig Ziglar

I was hell dumbfounded when my boss broke the news that I am nominated as a customer service professional of the year for the Contact Centre Association of Singapore. I didn’t question her of course. It is the management’s decision and who am I to revoke it? I have two months to prepare for the presentation. The big day will be on the 15th of August, in our PVI Room. I will be face to face with the 3 judges.

Time to shine!

This is the first time I will ever join an international competition, mind you, this is not just a contest. This one has something to do with my profession. Damn, how am I going to prove them that I deserve to win an award? With the exception of the fact that I am already an institution in the call centre industry. (8 long years and still counting! lolz) I know the minutiae of this industry, the “attitude” of a customer service professional, what else? My brain’s dead tired thinking of how to impress the judges. Why am I pressuring myself too much? Why? Well, for one, I want to bring home the bacon. Make my family and fellow Filipino proud, higher market value if ever I move to another company, and I can demand for a good compensation package. I am so into it.

While browsing the net, I came across with this quote by Zig Ziglar. I realized it’s not about winning. It’s all the effort you give to win the award. Being nominated itself made me winner. The trust given by the management is incomparable. I’m new in their organization, and yet they selected me to represent the company in this prestigious event. Perhaps they saw the real me while I perform my job with ease. It comes out naturally, my high spirit every time I serve our patrons, the way handle complicated situation and my attitude towards work. And so, I pull up the templates and complete the slides for my presentation and answered each question confidently. I firmly believe, this is indeed a winning answer.

By the way, the Big Big day will be on the 21st of November at the Ritz Carlton Hotel Millenia.



To be continued....




*For more information about the Contact Centre Association of Singapore, you may visit this site: http://www.ccas.org.sg/home.asp

On Birthday Wishes...

Before I publish this blog, It is 59 days, 13 hours, 32 minutes and 20 seconds until Wednesday, October 22, 2008. My Birthday. I'm always excited for my birthday. Read on.

A very special friend of mine told me once, "Be careful what you wish for, lest it come true." I gave him a wry smile and said to myself , "Whatever!" (He hates hearing me say that word,by the way.) I do believe in wishes. Of course,who doesn't? But I never thought that every year, specially before my birthday, one of my many wishes will come to life.

It was six in the morning. The tenth of the tenth month. I just got off from work and getting ready to go home, I was outside the building with my colleagues, chit chatting and burning our lungs. We were talking about the usual stuff, how we ended day's work, our crappy experience in one of the calls we handled, our "hopes and wishes" in life. We hate mushy discussions and so we ended up talking about our plans in the next twelve months or so. I was telling them about one of my failed dream, almost a year ago. I perfectly know what went wrong and I'm the one to blame for it. It was an impulsive act and that incident caused a great upheaval in my life. Financial crisis, emotional distress, let's just say, I've been through the worse and a radical change of status came in a blink of an eye. But since the damage is done, the best thing that I can do is to straighten it up again, start from scratch, learn from my mistake and make up with the people I hurt and affected.

I stopped pondering for a while and then I silently wished for a miracle to happen.

Indeed, wishes do come true. I'll be spending my birthday here Singapore this year.

Welcome to My Blog

I am not a writer by heart. But, I do keep a journal since I was 11 or 12. I inscribe whatever comes to mind. From peer pressure to crushes, issues with my mother and how I survived a boring summer afternoon. Too bad, I can’t find them now. I love back reading it, brings all the memories of my youth. When I’m alone, I can’t help but smile. Sometimes, I am teary eyed right after I browsed the pages of my journal.

Those were the days when life was simple. No impediments, no dilemmas, no dramas, no nothing. Fears and uncertainties were the last thing on my mind.

After 7 years, I’m back again. I will try my skill in writing.

Selfish Mode

First, allow me to introduce myself. I’m a 28 year old mother of two who’s battling life’s trial. I’ve been to hell and back. I am currently in Singapore working for an electronics company. I have a degree in Psychology and worked with a number of call centers in the Philippines. I’m not an achiever nor an under achiever. I’m an average Jane that enjoys simple pleasures like, a walk in the beach, chit-chat with “the one”, a warm hug, tête-à-tête with my mini-me’s, a nice cup of coffee and a puff of Virginia Slims.